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Thursday, 23 January 2014

Search engines are the vehicles that drive potential customers to your websites. But in order for visitors to reach their destination – your website – you need to provide them with specific and effective signs that will direct them right to your site. You do this by creating carefully chosen keywords. Think of the right keywords as the Open Sesame! of the Internet. Find the exactly right words or phrases, and presto! hoards of traffic will be pulling up to your front door. But if your keywords are too general or too over-used, the possibility of visitors actually making it all the way to your site – or of seeing any real profits from the visitors that do arrive – decreases dramatically. Your keywords serve as the foundation of your marketing strategy. If they are not chosen with great precision, no matter how aggressive your marketing campaign may be, the right people may never get the chance to find out about it. So your first step in plotting your strategy is to gather and evaluate keywords and phrases. You probably think you already know EXACTLY the right words for your search phrases. Unfortunately, if you haven’t followed certain specific steps, you are probably WRONG. It’s hard to be objective when you are right in the center of your business network, which is the reason that you may not be able to choose the most efficient keywords from the inside. You need to be able to think like your customers. And since you are a business owner and not the consumer, your best bet is to go directly to the source. Instead of plunging in and scribbling down a list of potential search words and phrases yourself, ask for words from as many potential customers as you can. You will most likely find out that your understanding of your business and your customers’ understanding is significantly different. The consumer is an invaluable resource. You will find the words you accumulate from them are words and phrases you probably never would have considered from deep inside the trenches of your business. Only after you have gathered as many words and phrases from outside resources should you add your own keyword to the list. Once you have this list in hand, you are ready for the next step: evaluation. The aim of evaluation is to narrow down your list to a small number of words and phrases that will direct the highest number of quality visitors to your website. By “quality visitors” I mean those consumers who are most likely to make a purchase rather than just cruise around your site and take off for greener pastures. In evaluating the effectiveness of keywords, bear in mind three elements: popularity, specificity, and motivation. Popularity is the easiest to evaluate because it is an objective quality. The more popular your keyword is, the more likely the chances are that it will be typed into a search engine which will then bring up your URL. You can now purchase software that will rate the popularity of keywords and phrases by giving words a number rating based on real search engine activity. Software such as WordTracker will even suggest variations of your words and phrases. The higher the number this software assigns to a given keyword, the more traffic you can logically expect to be directed to your site. The only fallacy with this concept is the more popular the keyword is, the greater the search engine position you will need to obtain. If you are down at the bottom of the search results, the consumer will probably never scroll down to find you. Popularity isn’t enough to declare a keyword a good choice. You must move on to the next criteria, which is specificity. The more specific your keyword is, the greater the likelihood that the consumer who is ready to purchase your goods or services will find you. Let’s look at a hypothetical example. Imagine that you have obtained popularity rankings for the keyword “automobile companies.” However, you company specializes in bodywork only. The keyword “automobile body shops” would rank lower on the popularity scale than “automobile companies,” but it would nevertheless serve you much better. Instead of getting a slew of people interested in everything from buying a car to changing their oil filters, you will get only those consumers with trashed front ends or crumpled fenders being directed to your site. In other words, consumers ready to buy your services are the ones who will immediately find you. Not only that, but the greater the specificity of your keyword is, the less competition you will face. The third factor is consumer motivation. Once again, this requires putting yourself inside the mind of the customer rather than the seller to figure out what motivation prompts a person looking for a service or product to type in a particular word or phrase. Let’s look at another example, such as a consumer who is searching for a job as an IT manager in a new city. If you have to choose between “Seattle job listings” and “Seattle IT recruiters” which do you think will benefit the consumer more? If you were looking for this type of specific job, which keyword would you type in? The second one, of course! Using the second keyword targets people who have decided on their career, have the necessary experience, and are ready to enlist you as their recruiter, rather than someone just out of school who is casually trying to figure out what to do with his or her life in between beer parties. You want to find people who are ready to act or make a purchase, and this requires subtle tinkering of your keywords until your find the most specific and directly targeted phrases to bring the most motivated traffic to you site. Once you have chosen your keywords, your work is not done. You must continually evaluate performance across a variety of search engines, bearing in mind that times and trends change, as does popular lingo. You cannot rely on your log traffic analysis alone because it will not tell you how many of your visitors actually made a purchase. Luckily, some new tools have been invented to help you judge the effectiveness of your keywords in individual search engines. There is now software available that analyzes consumer behavior in relation to consumer traffic. This allows you to discern which keywords are bringing you the most valuable customers. This is an essential concept: numbers alone do not make a good keyword; profits per visitor do. You need to find keywords that direct consumers to your site who actually buy your product, fill out your forms, or download your product. This is the most important factor in evaluating the efficacy of a keyword or phrase, and should be the sword you wield when discarding and replacing ineffective or inefficient keywords with keywords that bring in better Ongoing analysis of tested keywords is the formula for search engine success. This may sound like a lot of work – and it is! But the amount of informed effort you put into your keyword campaign is what will ultimately generate your business’ rewards.

Wednesday, 8 January 2014

I come across bad SEO advice all the time. Much of it may seem obvious to those of us who have been involved in search for any length of time, but for people who haven’t, it can be difficult to know what’s concrete advice, what’s speculation, and what’s just plain terrible. For that matter, it can be difficult for those outside of SEO to know what’s smart and what’s considered search engine manipulation.


I was in a meeting a few days ago and someone asked if it was true that for SEO purposes, a page should have as few outbound links as possible. I said outbound links were fine, great even! And then talked a bit about how it’s a bad idea to build pages for nuances in the search engine algorithms anyway, as hundreds of signals exist and they’re changing all the time. Oh, he said. We’ve been talking about implementing the canonical tag. We probably shouldn’t do that then. And I realized, how would a developer know that the canonical tag is awesome and the meta keywords tag isn’t? That you shouldn’t worry about keyword density but you should put important keywords in your title tag?


Recently, someone sent me an “SEO optimization report” for their site that came from automated software that guaranteed top ten rankings in 90 days. Some of the advice was good (use unique title tags), some was harmless (improve your Flesch readability ease score), and some was just crazy talk. Below is a bit of the crazy.


“You should increase your keyword density. You can do this by removing some text.”


This whole notion of keyword density has been around forever, but here’s what it really boils down to. How is your potential audience looking for this content? Put those words in your title tag, H1, and somewhere on the page. And use those words as anchor text in internal links to that page. If other sites link to the page using that anchor text, even better! It’s bad enough when people try to get the “right” keyword density by nonsensically repeating the same words over and over on a page, but removing other text? That’s just sad.


“Keywords in the HTML comment tags help a good ranking in Google.”


Um. Not really.


“Some search engines penalize sites if the terms from the meta keywords tag don’t appear in the body of the page.”


Well, first, search engines (in particular, Google) ignore the meta keywords tag. And also, this statement isn’t true.


“Your page includes the meta Google-Site-Verification tag twice. Search engines could regard it as a spamming  attempt and might decide not to index your web site.”


Wow. I assume this is simply a case of automation going awry and whoever wrote this software doesn’t actually think that having two verified Google Webmaster Tools accounts will cause Google to remove the site from the index. But even so, having duplicate meta tags of any kind doesn’t cause Google or Bing to flag the site for spam. I mentioned this was all about the crazy, right?


“Some search engines don’t accept submissions with capitalized letters in titles or meta tags.”


Maybe someone more familiar with old school directories can weigh in on where this comes from. But recommending that your title tags not contain capital letters? This may be automated software, but someone manually wrote that message.


“Some search engines rank sites lower that are hosted at free hosting providers.”


No.


PS – Creative use of bold won’t actually help. And question marks in URLs are just fine.




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